Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for a contract to be concluded. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations. “Personal data” is all information that relates to an identified or identifiable natural person.
You can visit our website without providing any personal information. Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.
Collection, processing and transfer of personal data when placing orders
When ordering, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is required for the performance of a contract with you. Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
We process your personal data because you purchase products and / or services from us and / or you provide them to us. Below you will find an overview of the personal data we process:
- Name and adress;
- Billing and delivery address;
- Phone number (Mobile);
- Fax number;
- Tax ID number;
- Payment details;
- Other personal data that you actively provide, e.g. by filling out a form on our website, applying to us, correspondence and by phone;
- Location data;
- Informationabout activities on our website;
- Internetbrowser and type of device used.
Special and / or sensitive personal data
Our website does not intend to collect data about website visitors younger than 16 years old. Unless they have permission from parents or legal guardians. However, we cannot check whether a visitor is older than 16 years. If you are convinced that we have collected personal information about minors without this permission, contact us via our legal notice and we will delete this information.
- Handling samples / offer / documentation request In order to process your sample / offer / documentation request correctly, we use your name and address data.
- Processing the order In order to process your order correctly, we use your name and address data.
- Processing of payment transactions In order to process your payment for the order correctly, we use your name and address data.
- Marketing We use your personal data / contact details for newsletters and other marketing purposes.
- Fraud prevention For the purposes of fraud prevention, we use your IP address, address data and payment data if we have a legitimate interest. If this is necessary for the proper processing of an order, we can also pass on your personal data to third parties.
Collection and processing when using the contact form
Collection and processing when using the contact form When using the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
Use of an internal ERP system We use an ERP system for contract processing.
Payment service provider
The data processing described below in this section, in particular the setting of cookies, is based on Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest:
– on the needs-based and targeted design of the website, e.g. with analysis and statistics tools
You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
Using Google Analytics
Data subject rights and storage period
Duration of storage
After completion of the contract, the data will be stored for the duration of the warranty period, then taking legal, especially tax and commercial retention periods into account and then deleted after the deadline, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR on: Right to information, correction, deletion, restriction of processing, data portability. In addition, according to Art. 21 Para. 1 GDPR you have a right to object to processing based on Art. 6 Para. 1 f GDPR and processing for the purpose of direct advertising.
Contact us on request. The contact details can be found in our imprint.
Right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.
Right to object
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation. After the objection has been processed, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
If personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we stop processing the data concerned for the purpose of direct advertising.
last update: 02.18.2019