+49 (0)22 32-14 87 80 info@polytubes.de

Data Protection

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for a contract to be concluded. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations. “Personal data” is all information that relates to an identified or identifiable natural person.


You can visit our website without providing any personal information. Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.



Collection, processing and transfer of personal data when placing orders

When ordering, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is required for the performance of a contract with you. Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Personal Data

We process your personal data because you purchase products and / or services from us and / or you provide them to us. Below you will find an overview of the personal data we process:

  • Name and adress;
  • Gender;
  • Function;
  • Billing and delivery address;
  • Phone number (Mobile);
  • Fax number;
  • E-Mail-adress;
  • IP-adress;
  • Tax ID number;
  • Payment details;
  • Other personal data that you actively provide, e.g. by filling out a form on our website, applying to us, correspondence and by phone;
  • Location data;
  • Informationabout activities on our website;
  • Internetbrowser and type of device used.

Special and / or sensitive personal data

Our website does not intend to collect data about website visitors younger than 16 years old. Unless they have permission from parents or legal guardians. However, we cannot check whether a visitor is older than 16 years. If you are convinced that we have collected personal information about minors without this permission, contact us via our legal notice and we will delete this information.


  •  Handling samples / offer / documentation request In order to process your sample / offer / documentation request correctly, we use your name and address data.
  •  Processing the order In order to process your order correctly, we use your name and address data.
  • Processing of payment transactions In order to process your payment for the order correctly, we use your name and address data.
  • Marketing We use your personal data / contact details for newsletters and other marketing purposes.
  •  Fraud prevention For the purposes of fraud prevention, we use your IP address, address data and payment data if we have a legitimate interest. If this is necessary for the proper processing of an order, we can also pass on your personal data to third parties.


Collection and processing when using the contact form

Collection and processing when using the contact form When using the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.


Use of an internal ERP system We use an ERP system for contract processing.

Payment service provider

Using PayPal

All PayPal transactions are subject to the PayPal privacy policy. You can find them under https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that enables the browser to be clearly identified when the website is called up again. We use these cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent cookies from being stored and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent. Under the following links you can find out how to manage cookies in the most important browsers (including deactivating them): Chrome browser: https://support.google.com/accounts/answer/61416?hl=de Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben- and-reject Safari:


The data processing described below in this section, in particular the setting of cookies, is based on Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest:

– on the needs-based and targeted design of the website, e.g. with analysis and statistics tools


You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

Using Google Analytics

We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws. Data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, Google will shorten your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics. You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Data subject rights and storage period

Duration of storage

After completion of the contract, the data will be stored for the duration of the warranty period, then taking legal, especially tax and commercial retention periods into account and then deleted after the deadline, unless you have consented to further processing and use.

Rights of the data subject 

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR on: Right to information, correction, deletion, restriction of processing, data portability. In addition, according to Art. 21 Para. 1 GDPR you have a right to object to processing based on Art. 6 Para. 1 f GDPR and processing for the purpose of direct advertising.

Contact us on request. The contact details can be found in our imprint.

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object

The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation. After the objection has been processed, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we stop processing the data concerned for the purpose of direct advertising.

last update: 02.18.2019


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